Transforming government services of today to build a better tomorrow
About CSG
At CSG Government Solutions, we see challenges that government programs face as opportunities to strengthen the services you provide. We support our clients in planning and implementing the latest technology to modernize business processes and systems to best serve the people who rely on you.
Our Team
We invest in our people and our process. By developing internal structures that distribute our accumulated public sector knowledge across projects, we assure clients that their projects are professionally managed, staffed with skilled people, and will deliver on our commitments.
Clients
With clients in 50 states and territories, federal government agencies, and local government organizations, we’re here to support your needs, no matter how big or small.
Program Expertise
Founded in 1997, CSG is a national leader in planning, managing and supporting complex projects that modernize the information technology and business processes of large government programs.
- Healthcare &
Human Services
Child Welfare
Child Support- Unemployment
Insurance - Workers’
Compensation
Motor Vehicle
Revenue/Tax
Healthcare & Human Services
From Medicaid Modernization to Standards Compliance, CSG provides comprehensive services for modernizing government healthcare programs.
Child Welfare
Meet the needs of children and families in your state with a customized Child Welfare assessment and solution.
Child Support
Support vulnerable families in your state with a modernized Child Support program from CSG.
Unemployment Insurance
Improve your state’s unemployment services with CSG – a trusted advisor at the forefront of UI program modernization.
Workers’ Compensation
Plan and manage the implementation of an efficient workers’ compensation system, guided by the team at CSG.
Motor Vehicle
Modernize your motor vehicle program by implementing new technologies that improve user experience.
Revenue/Tax
Manage complex revenue modernization projects with an expert in tax and revenue services.
Case Study
PMO Services for the Nevada UI System Replacement
The Nevada Department of Employment, Training and Rehabilitation (DETR) administers workforce-related services, unemployment insurance benefits, and more to the State’s 1.5 million workers and 70,000 employers. To better adapt to the State’s workforce and business needs, DETR is modernizing its legacy UI System.
Case Study
Strategic Planning and Procurement Support for Ohio’s Modular Medicaid Enterprise
The Ohio Department of Medicaid (ODM) has a network of more than 83,000 active providers and delivers healthcare coverage to 2.8 million Ohio residents. To assure it provides the most efficient care and leverages technical advancements within the national Medicaid landscape, ODM is launching an initiative to move to a modular Medicaid Enterprise.
Case Study
Providing PMO and OCM Services for Connecticut’s CCWIS Modernization
The Connecticut Department of Children and Families (DCF) is replacing its legacy child welfare system with a modern Comprehensive Child Welfare Information System (CCWIS) to support staff and community partners in service to children and families across the state.
Case Study
Child Support System Modernization QA Services in Illinois
The Illinois Department of Healthcare and Family Services, Division of Child Support Services, administers child support services to more than 440,000 families across the State. The agency is executing the Child Support Automation and Innovation for Modernization Project to update its aging technology platform and keep pace with the dynamic needs of contemporary child support programs.
Case Study
PMO Services for the Nevada UI System Replacement
The Nevada Department of Employment, Training and Rehabilitation (DETR) administers workforce-related services, unemployment insurance benefits, and more to the State’s 1.5 million workers and 70,000 employers. To better adapt to the State’s workforce and business needs, DETR is modernizing its legacy UI System.
Case Study
Strategic Planning and Procurement Support for Ohio’s Modular Medicaid Enterprise
The Ohio Department of Medicaid (ODM) has a network of more than 83,000 active providers and delivers healthcare coverage to 2.8 million Ohio residents. To assure it provides the most efficient care and leverages technical advancements within the national Medicaid landscape, ODM is launching an initiative to move to a modular Medicaid Enterprise.
Publication
Modernizing Your Child Welfare System
In an interview with Sean Kasten, national Child Welfare Practice Lead at CSG, Governing discussed the critical decision to place children and families at the center of system design.
Publication
Leading Your UI Program Past the Pandemic and Into the Future
In this Governing Q&A, Drew Sutter, national UI Practice Lead at CSG Government Solutions, discusses moving state UI programs forward post-pandemic.
Insights
Robin Dufresne Showcases Expertise on Top Consultant Podcast
Effective Practices for Managing Vendor Performance on System Modernization Projects
Government Technology Q&A: Understanding Organizational Change Management
Team CSG Spotlight: Lareitha Santiago
Lareitha has spent over a decade working in the unemployment insurance (UI) and workforce industries,…
Team CSG Spotlight: GeJuan Nelson
GeJuan is a child support and data analyst who has dedicated more than 25 years…
Team CSG Spotlight: Amberly Mann (Sain)
Amberly is a certified Recruiter and Senior Talent Acquisition Specialist on CSG’s Recruiting team. She…
CSG Government Solutions’ Executive Vice President Robin Dufresne Named Among Top 25 Women Leaders in Consulting by The Consulting Report
CHICAGO – CSG Government Solutions, a national leader in government program modernization, today announced that Robin Dufresne, Executive Vice President and Senior Practice Director, has…
CSG Government Solutions Named by Forbes as One of America’s Best Management Consulting Firms for the Eighth Consecutive Year
CSG Government Solutions, a national leader in government program modernization, today has announced it has again been named by Forbes as one of America’s Best…
CSG Government Solutions Selected to Provide Project and Portfolio Management Services for the Arizona Medicaid Enterprise
CSG Government Solutions, a national leader in government program modernization, today announced that it has been selected by the Arizona Health Care Cost Containment System…
Robin Dufresne Showcases Expertise on Top Consultant Podcast
Effective Practices for Managing Vendor Performance on System Modernization Projects
Government Technology Q&A: Understanding Organizational Change Management
Team CSG Spotlight: Lareitha Santiago
Lareitha has spent over a decade working in the unemployment insurance (UI) and workforce industries,…
Team CSG Spotlight: GeJuan Nelson
GeJuan is a child support and data analyst who has dedicated more than 25 years…
Team CSG Spotlight: Amberly Mann (Sain)
Amberly is a certified Recruiter and Senior Talent Acquisition Specialist on CSG’s Recruiting team. She…
Robin Dufresne Showcases Expertise on Top Consultant Podcast
April 25, 2024
Stacy is a Healthcare and Human Services leader with nearly two decades of program, policy, and system experience.
April 10, 2024
Robin Dufresne, Executive Vice President and Senior Director of CSG’s Child Support, Child Welfare, and Healthcare and Human Services practices, has been named among The Top 25 Women Leaders in Consulting for 2024 by The Consulting Report.
March 5, 2024
Today, CSG Government Solutions announced they have been selected to provide Quality Assurance (QA) services for the Wisconsin Department of Children and Families’ (DCF) Child Support Modernization project.
CSG Government Solutions’ Executive Vice President Robin Dufresne Named Among Top 25 Women Leaders in Consulting by The Consulting Report
CHICAGO – CSG Government Solutions, a national leader in government program modernization, today announced that Robin Dufresne, Executive Vice President and Senior Practice Director, has…
Robin Dufresne Showcases Expertise on Top Consultant Podcast
April 25, 2024
Stacy is a Healthcare and Human Services leader with nearly two decades of program, policy, and system experience.
April 10, 2024
Robin Dufresne, Executive Vice President and Senior Director of CSG’s Child Support, Child Welfare, and Healthcare and Human Services practices, has been named among The Top 25 Women Leaders in Consulting for 2024 by The Consulting Report.
March 5, 2024
Today, CSG Government Solutions announced they have been selected to provide Quality Assurance (QA) services for the Wisconsin Department of Children and Families’ (DCF) Child Support Modernization project.